Privacy Policy for Personal Guard

Last Updated: July 6, 2025

This Privacy Policy describes how Personal Guard ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application and services (the "Service").

1. Information We Collect

We collect various types of information to provide and improve our Service to you:

1.1 Personal Information:

Account Information: When you register for an account, we may collect your name, email address, and phone number.
Contact Information: With your explicit permission, we may access your contacts to help identify potential scam callers or to enhance features like Call Guard. This data is processed on-device where possible and not stored on our servers unless anonymized for threat intelligence.
Communication Data: If you contact us for support or other inquiries, we collect the content of your communications.

1.2 Usage Data:

We automatically collect certain information when you access and use the Service. This includes:

Device Information: Such as your device type, operating system, unique device identifiers, and mobile network information.
App Usage Data: Information about how you use the app, including features accessed, time spent on features, and interactions with alerts.
Log Data: Information your browser sends whenever you visit our Service, such as your IP address, browser type, and pages visited.

1.3 Threat Intelligence Data:

To effectively combat scams, we may collect and process data related to suspicious activities:

Reported Scam Data: Information you submit when you report a scam (e.g., suspicious phone numbers, email addresses, website URLs, or business names). This data is anonymized and aggregated to improve our threat detection database.
Automated Threat Detections: Data automatically flagged by our Guards (Call Guard, Email Guard, SMS Guard, Social Media Guard, Business Guard) as potentially fraudulent. This data is primarily processed on-device, with only anonymized threat signatures or metadata sent to our servers for database updates.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Service.
Improve, personalize, and expand our Service.
Understand and analyze how you use our Service.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
Detect and prevent fraud and other illegal activities.
Enhance the accuracy of our scam detection and prevention features.
Comply with legal obligations.

3. How We Share Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers to perform functions on our behalf (e.g., hosting, analytics, customer support).
For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Threat Intelligence: Anonymized and aggregated threat intelligence data (e.g., confirmed scam numbers) may be shared with partners or the public to enhance global fraud prevention efforts. This data will not identify you personally.

4. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. Please contact us if you wish to exercise any of these rights.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: support@personalguard.com
By visiting this page on our website: Support